Bob Scott – BA, FCIP
Founder, Senior Adjuster
Bob graduated from UBC with a BA in English Literature in 1979 and rather than pursue a career in journalism or write the great Canadian novel, he was intrigued by an employment ad seeking an Insurance Adjuster Trainee “to investigate insurance claims”. With his insurance knowledge at that time limited to what he had learned from the TV series Banacek, he was somehow the successful applicant and the rest, or at least the last 42 years, is history.
Bob is the principal of Scott & Associates and holds an Adjuster Nominee Level 3 licence with the Insurance Council of BC. He completed the FCIP program in 1990, opened his first adjusting business in Vancouver that year and then moved to Courtenay in 1995.
Bob has experience in all levels of property and casualty claims, with particular expertise in significant commercial property losses, casualty claims, environmental losses, professional Errors & Omissions claims and defence preparation. His strengths include his thorough and detailed investigations, his compassion in dealing respectfully with people having suffered traumatic losses, the quality of his reports and his innovative approach to difficult situations.
None of Bob’s property files have gone to Appraisal/Dispute Resolution, but he is very familiar with that process having been an Appraiser/Representative numerous times, successfully resolving matters involving disputed damages to personal and business property, code/bylaw problems, lease/tenant improvement issues, and significant business interruption losses. He has also served as Umpire in Dispute Resolutions that were equitably concluded.
Bob has been very active in the industry throughout his career. He is a Past President of the BC Insurance Adjusters Association, he has been an instructor for the Insurance Institute, a presenter at numerous industry seminars, and a non-voting member of the Insurance Council of BC for the past 16 years. Firmly believing that the insurance industry is a ‘people business’, in 2015 he founded the Central Island Adjusters Social Club as a forum for independent adjusters in our region to meet, share common issues and promote continuing education to the local insurance community.
The insurance claims industry has been Bob’s career for over 40 years and his reputation for expertise, integrity, and meticulous attention to detail reflects his dedication to his profession.