Experienced, Professional and Innovative Claim Solutions

Scott & Associates is a boutique adjusting firm that was formed in May 2006 on a foundation of honesty, integrity and respect, with the focus of delivering the very best independent adjusting services available on Vancouver Island and the west coast of British Columbia.  We have worked tirelessly to live up to this standard and are now celebrating 16 years in our Courtenay location.

Our reputation has enabled us to expand our service area to include all of British Columbia for certain specialty losses involving major property damages or traumatic incidents where experience, communication and compassion are required.  The 2021 addition of our very experienced Specialty Risk/Appraisal group based in our Courtenay office operates throughout BC and Alberta, while our Nanaimo office provides prompt and expert service throughout lower Vancouver Island and the Gulf Islands.  Quite simply, we can address your claim needs wherever they may be in British Columbia.

Our team of dedicated professionals has over 115 combined years of experience in the insurance claims industry and our diverse backgrounds provide for proactive, innovative and cost-effective solutions to any claim situation. 

Like the Comox Glacier that is the landmark of our home office, we have been around for a long time and plan to be around for a lot longer because we are passionate about what we do – help people through unfortunate situations with knowledge, respect and compassion. 

We tailor our handling to your requirements, but we are ‘old school’ because we adjust claims rather than process them – providing a detailed investigation, coverage analysis, liability assessment, quantum assessment/control, and recovery potential. Our common philosophy is that Utmost Good Faith – the underlying principle of the insurance industry – starts with us.